Because the best marketers deserve great content.
We've written 3 articles about customer care
Better Content, Campaigns, and Customer Relationships in 2016
We’re all concerned about finding efficiencies everywhere we can. Budgets aren’t getting much bigger, yet the amount of creative, the number of channels you’re communicating on, and the revenue your team is responsible for are all booming. Read More
4 Must-Haves to Transform Complaints on Social into Marketing Opportunities
If brands had a choice in the matter, they’d opt to never annoy their customers. Read More
Customer Service on Social Media: Going Above Response Management
It can be tough to respond to customer complaints. That’s as true for the 16-year-old movie theater employee who has to explain that the popcorn machine is broken (I’ve been there) as it is for the social media manager who’s fielding reports from customers thousands of miles away. Read More