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How We Created a Culture of Employee Growth
At Percolate, we believe that our people are one of our strongest assets. We’re proud to employ some of the best and brightest out there (can’t be modest about that!), so the growth, development and retention of our employees is always a top priority. One of the best ways we can invest in our people is through a continued career development strategy. We never want employees to say, “I’m not sure what comes next!”
To make sure our employees always had the answer to that question, we needed a career pathing framework. If you haven’t used it before, career pathing is essentially a map for how different careers progress at an organization. It shows the responsibilities, skills, and expectations for each role, so employees can see where they want to go, and what they need to get there. Having this information documented, and available to everyone, means everyone in the company has an equal chance to pursue the opportunity they want.
So we set out on our quest: Create a robust career pathing framework designed to fuel our employees’ development and help them envision their career progression here at Percolate. Sounds easy enough, right?
Little did we realize, this project would span months as we coordinated with leadership and gathered all the information needed to build it out. Career pathing is a living, breathing framework that changes as the business evolves. It requires a lot of input from a lot of different people. Additionally, there is constant upkeep to make sure all the information is still relevant and useful for our employees as they plan their futures with us!
The great thing about a career development framework though is that, when done correctly, it can help identify skill gaps and give us the opportunity to have open conversations with our employees about how to fill those gaps. Additionally, it promotes employee ownership (one of our 5 core values) of their career development. We use the 70/20/10 idea where we believe 70% of career development happens on the job. The framework gives employees an idea of how to challenge themselves and seek out opportunities to learn and for us to support.
Additionally, since launching our framework at Percolate, we have found that employees have a more clear understanding of how roles differentiate across the business. This is especially helpful for those who work as part of our distributed workforce, as they don’t always get to see daily office life. It creates consistency in how we define roles and brings greater clarity to all.
So now when employees say, “what comes next?,” we can tell them with confidence: A lot. And we’re excited to help you get there!